User Feedback & Search

Live Demo

WHAT IS USER FEEDBACK & SEARCH?

User Feedback & Search for AppThemes’ ClassiPress is a high-quality feedback system with a built-in user search.

There isn’t anything out there that does what this plugin does.

Like all of our plugins, this was designed to fix a real-world situation with a site that needed a robust feedback system, but also needed the ability to search for other users on the site and easily view their feedback rating.

With this commercial release of ClassiPress – User Feedback & Search we’ve taken things a bit further to give end users a few more features.

  • NEW v1.2: Hide specific user roles and individual users from your member list. Great for hiding Admin accounts.
  • NEW v1.1: Enable email notifications to users receiving feedback!
  • Allow users to leave feedback on other user profile pages.
  • Allow users to rate users out of 5 in .5 increments.
  • User chooses the type of transaction (selling / buying) when leaving feedback.
  • Users can reply to feedback on their profile. [optional]
  • Users can leave multiple feedback on the same user. [optional]
  • Feedback has to be approved before being published. [optional]
  • Tracks IP address of users leaving feedback. [optional]
  • Add additional welcome message for users leaving feedback. [optional]
  • Moderation page allows admin to edit feedback & replies. Also to approve or delete feedback from the site.
  • 10 Feedback results per page on the user’s profile, to stop long page load / long page scroll.
  • Looks super stylish and professional layout.
  • User listing page with search box. List shows details about your users including their feedback score.
  • Ability to show / hide their usernames.
  • Ability to show / hide their names.
  • Set the default sorting of user list results.
  • Set the number of user results per page.
  • Checks to see if ‘Verified Users’ plugin is installed and if it is; displays information based on the result (not required and optional).
  • Added ‘user search’ widget for your sidebars – make finding users super easy for your visitors.
  • Added a ‘top users’ widget so you can display the best users on your site.
  • Show Feedback rating on ad previews and bottom of ad listing page (optional) [NEW – 1.0.4]

Version 1.1 Update:

In version 1.1, I’ve now added the ability for you to enable email notifications for your users. This means when they receive feedback from another user they will receive email notification notifying them. Using shortcodes you can inform the user who left feedback and include links to the profiles. This allows users to quickly and easily come back to your site and leave feedback for other users in return.

Even better is that you can completely customise this email, and write it in your own language and include HTML if you wish.

This is a great update I’m really happy to add to the plugin.

Please note, if you’re updating your plugin. It’s always best to take a backup of the original plugin on your site. If I’ve done any custom changes to your plugin then these will have typically been CSS changes. But taking a backup before updating makes any ammendments much quicker and easier.

WHAT DOES IT DO?

Its core purpose is to allow users to rate each other on your ClassiPress website.

Users can rate each other via their author page. A user simply has to go to the user profile they wish to rate and click on the ‘leave feedback’ button. They can then rate the user out of 5 stars, in half-star intervals, they can also select if the user was selling or buying.

From the settings page you can choose whether users can rate the same user multiple times, whether a user can reply to feedback, do you wish to collect the IP address of users leaving feedback, whether or not all feedback requires moderation before appearing on your site and finally the ability to add a notification before the feedback box.

A maximum of 10 feedback ratings will show on each users profile page. If a user has more than 10 ratings then you will be able to browse through them using a paging system. This is to ensure that as ratings accrue for a user you will not have to wait long for their profile page to load.

Not only that but our feedback system looks absolutely wonderful.

It also provides a new page template with an integrated user search system. This user search allows your users to find other users on your site, view their feedback rating and click through to their profiles.

The search page shows your users avatar, their display name, username*, real name* and feedback rating. If you have Roidayan’s ‘CP Verified User‘ plugin installed it will also display a notification if the user if verified or not*. From the settings screen, you can set the default sort order and how many users display on each page.

*These are optional and can be disabled / enabled in the settings area. CP Verified User isn’t required for ClassiPress – User Feedback & Search to work, we simply display optional information from this if it is.

Not only have we done all this but we have also added 2 widgets to the plugin. The first is a ‘top users’ widget, which allows you to show up to 10 users in order of their feedback rating score in any widget area. Whilst the second is a search widget – giving users quick access to search your user base.

The plugin also supports localization (multi-languages). The language you set in the WordPress dashboard will determine the language used by the plugin on the front end (user facing).

You can create your own translations using the cufs.po file in the /languages/ folder. You will need to save it with your language code at the end. You can use free software like PoEdit to create the translations. Alternately I can add further translations to the plugin. See the support forum for details.

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You can watch this video here on YouTube walking you through the plugin.

  1. Upload and activate plugin
  2. Go to ‘User Feedback’ settings page and choose your preferred options
  3. Add widgets under appearance -> widgets to the sidebars you wish
  4. Add new ‘members-list’ page to your footer or main menu
  5. Enjoy a quality feedback and user search system 🙂

You can contact us for support under our forum in the AppThemes forum.

User Feedback & Search for ClassiPress is a high quality feedback and user search system.

Version 1.2.1 – 18th Feb 2017

  • Added support for ClassiPost child theme
  • Fixed minor bug with member list page and Wordpress 4.7.2 not showing members

Version 1.2 – 21st Jan 2017

  • Added ability to hide specific users / roles from the members list, search results and top users widget.

Version 1.1.1

  • Added email subject field (missed this on v1.1 release)

Version 1.1 – 7th Jan 2017

  • Added email notification support.

Version 1.0.4

  • Added optional feedback score to be shown in the ad preview boxes and ad listing pages.

Version 1.0.3

  • Added support for front end localization – create your own translations using the .po file.
  • Added German & Spanish translations.

Version 1.0.2

  • Minor CSS Adjustments to improve child theme support.

Version 1.0.1

  • Minor CSS adjustments.

Version 1

  • Initial release

One review of “User Feedback & Search

5 stars
Fantastic Plugin.
By -

OMG Why has this plugin not been reviewed yet. 5 stars from me all day long. I have been looking for a user reviews plugin for a while now. I did look at Starstruck and Critic but forget them. Not only is the pre sales support not there, the plugins aren’t up to the job either.

This one however is. You can tell the Author has listened to what users have been asking for and actually designed a plugin that is needed with the requirements to do the job. I love the different options to see the user information from both sides, ie the feedback not only for the user as a buyer but also as a seller. This is what my members have been crying out for, seller feedback.

Dale has also gone to the trouble to make a video via youtube to fully explain each option within the plugin. This is good sense as the written word can be much harder to understand.

Well done Dale a fab plugin that does what it’s meant to do :-).

PS. Can confirm that this fully works on Classy theme.

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 Comments (72)

  • Cláudio

    Hello dalemiles,

    This plugin works in Classipress 3.4.1?

    Best regards.

    • Dale

      Hi Claudio,

      I’d be happy to check, but can I also ask what version of WordPress, and what version of PHP your server is you running as this will also have a possible impact.

      If you can let me know, I’ll setup a test install running same WordPress and ClassiPress and hopefully PHP and I’ll let you know my findings!

      Thanks
      Dale

  • damster

    will this work with child themes? i’m using Classy

  • author
    Dale Miles

    Hi Damster,

    I’d be happy to check for you.
    If you can drop me an email on admin@thewpguru.com so we can talk we can look at getting this tested.

    Thanks
    Dale

  • letilove

    Hi,
    Can I see the stars (rating), also in the list of the new ads on the home page?
    In the demo I do not see this.

  • author
    Dale Miles

    Hi,
    Sorry to hear you’re having trouble with the plugin.
    Can you open a support ticket here please: http://forums.appthemes.com/user-feedback-search/

    Can you please make sure to include your website URL.
    Can you private message me your WordPress login details as well.

    Thanks

  • author
    Dale Miles

    LetiLove

    I’ve very sorry I miss read your comment, (I had just woken up when I left that reply). I thought you had written you CAN see stars in the ads area on the home page. – I thought this was a bug.

    To answer to your question is currently no, the feedback stars show on the ad listing page in the sidebar under the poster details, and also in the users author page.

    I will take a look a possibly adding it to the front page ad listings.

    Thanks

    • letilove

      Oh that would be great!
      For me it is important that you see, in the result list
      near the name of the person who posted, also how many stars does.

      Thanks to take a look.

  • author
    Dale Miles

    LetiLove,

    You’ll be pleased to know I’ve gone ahead and added an update to the plugin that will give you the option of displaying the feedback score on the ad preview. You can enable this from the settings page.

    This will show the sellers rating in stars and how many scores they have. It will also show it at the bottom of the ad listing itself as well.

    You can see this in effect on the demo site 🙂

    Hope to see you as a customer soon 🙂

  • jorbian

    I bought and installed this plugin on ClassiPress 3.5.7 and ist not working correctly. I can’t moderate the feedbacks, I can’t see they.

    Then the theme will be affected…

    I hope, I can download in the future a updated version of the plugin. $27 is to much for a thing that not work…

    So, I can only weit.

  • author
    Dale Miles

    Before rating the plugin 1 star could you at least give me a chance to respond.
    The plugin works fine.

    The issue you have is due to the version of PHP your server runs.
    Please see the ‘requirements’ on the right-hand side of this page you will see that you 5.6+ is recommended.

    If this doesn’t work, please follow the instructions in the ‘support’ tab on this page which states to post in the FORUM for support.

    This question has even already been answered in the support area: http://forums.appthemes.com/user-feedback-search/feedback-moderation-94624/

    I would appreciate you change your feedback, and / or at least think in the future before reviewing products and maybe look at the ‘support’. It will help both you and sellers.

    Thanks.

    Like
    jorbian likes this.
  • jorbian

    Hi Dale! Im sorry, I will try with the php version 5.6. If it works fine, I will change my rating.

    One more time, sorry, it was not good of me

    Like
    Dale Miles likes this.
  • author
    Dale Miles

    Thanks Jorbian,

    If you do continue to have any further issues please contact me through the forum – I’m here to help 🙂

    Like
    jorbian likes this.
  • jorbian

    Its working fine!! but why is now my search bar biger that before?

  • author
    Dale Miles

    Not sure without checking your site.
    Can you please post your question in here http://forums.appthemes.com/user-feedback-search/ along with a link to your website please. Might just be a css conflict with the search bar for the user search but I can fix that if you send me your WP login details via private message in the forum. I’m just heading out for the day but will be back later

    Like
    jorbian likes this.
  • jorbian

    We can fix it tomorrow. I go out to. Thanks a lot!

  • Bridge

    Hi
    i have a pre order question
    I need to use plugin features (review users and search) for only one category (i mean for only users in one category); i am using this for handymans so i need to know if i can have reviews only for these category and if it’s possible to filter those users by sub category before searching or to search by type of handyman instead of noun

    thank you for your help

  • Bridge

    hi again
    i have another question : does it work also with child themes of classipress ?

    thanks

  • author
    Dale Miles

    Hi Bridge,

    Sorry for the delay – it’s been christmas.

    The plugin doesn’t restrict to one category. It’s a feedback plugin for USER profiles. Users can leave feedback for other users via their profile.

    The user search, is exactly that. It allows visitors of the site to search the users registered on the site. (it’s all users, again because users aren’t limited to specific categories).

    It does work with Child themes yes, providing they are using the ClassiPress hooks. any Style of CSS issues I can assist with on a case by case basis. You just need to post in the support forum.

  • Анатолий

    Hello! Say, can I indicate in the Member List only to certain categories of users? And is it possible to add a brief description of the user in the Member List?

  • author
    Dale Miles

    Can you explain what you mean by “certain categories of users?”

    The way WordPress works is that users aren’t defined to specific categories (of posts, ads, etc)

    Unless you are referring to “author, contributor, administrator” etc.
    At the moment the plugin displays all users (including admins)

    The list doesn’t contain the ‘description’ of the user neither due to the space all this information would take up.

    Thanks

  • Анатолий

    Yes, it would be desirable that it were possible to show only some (“author, contributor, administrator”). Or add roles (buyer or seller). It can be implemented in future versions of the plugin?

  • author
    Dale Miles

    Adding the ability to exclude user types (admin, author, contributor) from the memberlist and widgets is something I can look at adding in the next week.

    As for roles, this is a bit more complicated due to the way classipress works. There is no ‘role’ when a user signs up. Any user can be a buyer or seller. I think this would require a plugin in itself. something like a membership where the user chooses what kind of membership they want when they sign up. I don’t think member roles will be something I’ll be adding, byitself or to this plugin.

    At the moment when leaving feedback you get to choose what type of feedback you’re leaving. If it was for a buyer or seller.

  • Анатолий

    Great! I will be waiting you next week.

  • author
    Dale Miles

    Hey,

    Just wanted to let you know I’ve finally rolled out an update so you can now hide specific user roles AND/OR specific users from the search results/member list.

    So if you want to hide admin users or certain accounts you can now easily do this from the settings area.

    Took a little longer to get this done as I’ve done about 80 hours at my main job this week!

    Thanks!

  • rusvkus

    Hi! Thanks for the info! Please tell me, I’m using plugin woocommerce and plugin WC Vendor (https://wordpress.org/plugins/wc-vendors/) – whether to display the authors with the role “Vendor”?

  • author
    Dale Miles

    Hey Rusvkus,

    Sorry for the delay in getting back to you, I’m afraid at this it’s not compatible. I will look at updating this over the next couple of weeks.

    Thanks

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